Privacy & Terms Policies

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Name: When you register, subscribe, or contact us
• Email Address: For newsletter subscriptions and communications
• Phone Number: When provided for contact or prayer requests
• Prayer Requests: Information you voluntarily share for prayer support
• Testimonies and Feedback: Content you submit through forms or email

1.2 Non-Personal Information

• Browser type and version
• Device information (mobile, desktop, tablet)
• IP address and location (general, not specific)
• Pages visited and time spent on our website
• Referring website or source

2. How We Use Your Information

We use your information for the following purposes:

• Ministry Communication: To send you newsletters, event updates, devotionals, and ministry-related content
• Prayer Support: To pray for your requests and share them confidentially with our prayer team
• Service Improvement: To understand how visitors use our website and improve user experience
• Event Registration: To process registrations for conferences, services, and events
• Member Support: To provide pastoral care, counseling, and spiritual support
• Legal Compliance: To comply with applicable laws and regulations

3. Newsletter Subscription

By submitting your email address through our subscription form, you agree to receive newsletters and ministry updates from Christian Family Ministries. Our newsletters may include:

• Weekly or monthly devotionals and teaching content
• Event announcements and conference invitations
• Prayer updates and testimonies
• Ministry news and community updates

3.1 Unsubscribe Option

You may unsubscribe from our newsletter at any time by clicking the "Unsubscribe" link at the bottom of any email, or by contacting us directly at info@cfmuk.org.uk.

4. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure servers with SSL encryption
• Regular security audits and updates
• Restricted access to personal data (only authorized personnel)
• Data backup and recovery procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you interact with our website
• Improve website performance and functionality
• Provide relevant content and recommendations

You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

6. Third-Party Services

Our website may integrate with third-party services, including:

• Google Maps: For location services and directions
• YouTube: For embedded video content
• Facebook: For social media integration
• Zoom: For virtual service streaming
• Google Forms: For prayer requests and contact forms

These third-party services have their own privacy policies. We encourage you to review their policies to understand how they handle your data.

7. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children without parental consent. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will delete it.

For children's ministry activities, we obtain appropriate consent from parents or guardians in accordance with safeguarding policies.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

• Newsletter subscribers: Retained until you unsubscribe
• Prayer requests: Retained for up to 12 months unless you request deletion
• Contact forms: Retained for up to 2 years for record-keeping purposes

9. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to certain processing of your data
• Portability: Request transfer of your data to another organization
• Withdrawal of Consent: Withdraw your consent at any time where we rely on consent

To exercise any of these rights, please contact us at info@cfmuk.org.uk or call (+44) 333 224 0950.

10. Terms of Use

10.1 Acceptable Use

By using our website, you agree to:

• Use the website for lawful purposes only
• Not engage in any activity that disrupts or interferes with the website
• Not attempt to gain unauthorized access to our systems
• Respect the intellectual property rights of CFM UK and third parties
• Not post or transmit harmful, offensive, or inappropriate content

10.2 Intellectual Property

All content on this website, including text, images, videos, logos, and graphics, is the property of Christian Family Ministries or its content suppliers and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

10.3 Disclaimer

The content on this website is provided for informational and spiritual purposes only. While we strive to provide accurate and up-to-date information, we make no warranties or representations regarding the accuracy, completeness, or reliability of the content.

10.4 Limitation of Liability

Christian Family Ministries shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of this website or reliance on its content.